Information, Service & Help
All you need to know when ordering at Bolton Studio.
Prices - How much does it cost?
All item prices are provided on request. They include VAT but without shipping and handling costs.
Local VAT and other fees in your country might apply when the package passes through customs.
Shipping - How does shipping work?
We use national postal service/Fed-Ex for world-wide delivery.
Ordering - How do I place my order?
The ordering process consists of 4 simple steps:
Step 1 - Choose Bolton Studio Item
Choose the desired art piece and then send a price request email using the form provided.
Step 2 – Price Request Email
Once we receive your request we will then get in contact with you via email.
Step 3 - Payment
Complete the transaction by paying through PayPal
Step 4 - Shipping The Item
Once payment has cleared we will ship your order.
Payment - How do I pay for my order?
We only accept PayPal, but in special circustances we will consider alternative methods. Please inform us on how you would like to pay when you request a price. The order is shipped once payment has cleared.
Delivery - How long will my order take to arrive?
The normal delivery time once payment has cleared is between 4-14 days depending on the delivery address. The delivery time may in some circumstances be longer because of holidays or problems with shipping. We will email you once the item has been posted.
In case of time-critical orders, please contact us below and make a special arrangement before placing the order. We do not accept liability for any damage incurred by the customer due to absent or overdue delivery of the item in relation to the agreed delivery term.
Return - What is your Return Policy?
We give a full refund if you return the item in proper condition within the first 14 days after receiving it. Please contact us to arrange the details at firstname.lastname@example.org. You need to send the artwork to us in proper and secure packaging and the cost of returning the item is the responsibility of the customer.
Sizes - How big is the artwork?
We list the items on the site in centimetres and inches and display the width by the height (WxH).
We keep your personal information confidential and will not pass it on to a third party.
All the items sold by Bolton Studio at boltonstudio.com are protected by copyrights belonging to Bolton Studio and John Bolton. The sold art works, or parts hereof, may not be reproduced without permission from us.
Limitations of liability
Bolton Studio is not liability for damage of any nature as a result of improper use or abuse of the items after delivery.
Bolton Studio are not responsible for possible errors on the site. There may be colour differences between items as viewed on the site and their actual colours, which are caused by the variations in computer screen quality. Bolton Studio have the right to refuse a sale for any reason whatsoever.
Contact / General info - How do I get in contact with you?
All you need to do is complete the form below to send us a message.